<!-- create ticket -->
<%@ taglib uri="taglib.tld" prefix="jcrm" %>

<jcrm:setConfig configFile="jcrmconf.txt"/>

<!-- you may add validation here for request.getParameter() -->

<jcrm:createTicket
 account="<%=request.getParameter(\"account\")%>"
 firstName="<%=request.getParameter(\"firstname\")%>"
 lastName="<%=request.getParameter(\"lastname\")%>"
 email="<%=request.getParameter(\"email\")%>"
 message="<%=request.getParameter(\"message\")%>"
 id="A"
 password="B" />

New ticket has been created.
Case id is <%=A%>
Your password is <%=B%>