<jcrm:setConfig configFile="jcrmconf.txt"/>
<!-- you may add validation here for request.getParameter() -->
<jcrm:createTicket
account="<%=request.getParameter(\"account\")%>"
firstName="<%=request.getParameter(\"firstname\")%>"
lastName="<%=request.getParameter(\"lastname\")%>"
email="<%=request.getParameter(\"email\")%>"
message="<%=request.getParameter(\"message\")%>"
id="A"
password="B" />
New ticket has been created.
Case id is <%=A%>
Your password is <%=B%>